Privacy Statement

Data Recovery Bay Area takes your privacy very seriously.

Information Collection and General Use

Data Recovery Bay Area collects personal and corporate information when you complete and summit to us the Online Evaluation Form when requesting data recovery services, when you visit Data Recovery Bay Area pages or hire our specialized services. Once you hire our data recovery services, all the information provided to us will be kept strictly confidential.

Information Sharing and Disclosure

Data Recovery Bay Area does not rent, sell, lease, or share any personal or corporate information about you or your company with other people or companies not affiliated to us except for the purpose of providing the products or services you have requested. In the event that we need to communicate with data storage units or systems manufactures for the purpose or gathering information about your system or equipment or replacing damaged components, we will request your permission in writing.

Data Recovery Bay Area may be obligated to respond to subpoenas, court orders, or legal processes to establish or exercise any legal rights or defense against legal claims. It may be necessary to share information in order to investigate, prevent or take action regarding any illegal activities.

Limitation of Liability:

Customer acknowledges that the equipment / data / media / hard drive may be damaged and or lost prior to Data Recovery Bay Area receipt and therefore Data Recovery Bay Area will not be held liable for any lost and or damaged customer uitems prior to its receipt. Data Recovery Bay Area regrets that it will not assume responsibility for additional damage that may occur to the Customer's equipment/data/media during Data Recovery Bay Area efforts to complete the services.

In no event will Data Recovery Bay Area be liable for any indirect damages whatsoever. Data Recovery Bay Area will not be held liable for any damages due to any virus, worm, Trojan horse, etc. The total liability of Data Recovery Bay Area to Customer under this Agreement shall in no event exceed the total sums paid by Customer to Data Recovery Bay Area.

In some cases, Data Recovery Bay Area reserves the right to ship your hard drive to our offsite facility, or corporate headquarters. Furthermore, payment past $3000.00USD can not be made via credit card.

Confidentiality and Security

Data Recovery Bay Area limits the access to personal or corporate information to employees who need to come into contact with that information in order to provide their specialized data recovery services to you and your business or to reputable data storage media or equipment manufactures who need to provide their products or services in order to complete any assignments trusted to us. Data Recovery Bay Area may sign confidentiality agreements if requested to ensure total safety and security in the management process of sensitive data that is not publicly available. Our employees and vendors comply with our strictly enforced Non-Disclosure Agreement.

Changes to this Privacy Policy

Data Recovery Bay Area may change or update this policy from time to time to reflect its effectiveness. We will notify you about significant changes either via e-mail or by placing a prominent notice on our website.

Questions and Suggestions

Data Recovery Bay Area welcomes any questions or suggestions regarding our company, our services, our business practices, data recovery procedures, data recovery specialists or the overall operation of this website. If you have any questions or suggestions, please contact us by e-mail: support@datarecoverybayarea.com